Boroughbury Medical Centre would like to invite you to join DoctorLink.
We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can access advice and appointments on line.
Registration is simple and you can register here: https://app.doctorlink.com/register
For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink.
More information on DoctorLink
Welcome to Boroughbury Medical Centre.
Our aim is to provide excellent first class healthcare whilst maintaining traditional values. We are an expanding teaching and research practice and we provide a wide range of services.
We have a modern purpose built Surgery at our Craig Street Practice and also have a branch surgery at Church Street, Werrington.
The purpose of this web site is to provide to a wealth of useful information on all our services together with information on various health issues, along with links to other relevant medical organisations.
**NEW AND IMPORTANT**
Important changes from 1st April 2019 for Pregabalin and Gabapentin Medication (click here for further information)
Please don’t be a DNA!
IF YOU CAN’T MAKE IT AND YOU DON’T NEED IT!
PLEASE CANCEL IT!
If you don’t need it, someone else will
A total 1238 appointments were lost to patients who ‘did not attend’ or ‘cancel' their appointments in January, February and March 2019. This was an average of 3% of the total appointments booked in these months.
The total number of Doctor appointments lost to patients who ‘did not attend’ during these months sadly was 468 which is the equivalent to 14.62 days of a Doctor’s time.
DID YOU KNOW?
You are able to use our automated telephone system or text messaging service to cancel your appointment regardless of how you booked it.
To cancel via the automated service: Dial 01733 307840, select option 1 and follow prompts to cancel your appointment.
To cancel via text message: once you have received your appointment reminder text message, reply CANCEL to the number provided in the message.
You do not need to speak to a member of staff at the surgery to cancel your appointment if you use the automated system or text messaging service.
Telephone System -- Please note all our calls are recorded for training and monitoring purposes
We gratefully acknowledge the Grant we have received from the Harry Cureton Charitable Trust in 2018, which has enabled us to purchase a Microsuction unit, Learning & Development for staff and a Hydraulic Couch so we can now offer a Microsuction Service to patients.
OUR LATEST CQC RATING
(Site updated 04/07/2019)