*** Changes to our telephone system ***
Changes to our telephone system.docx
** An alternative new way to cancel your appointment ***
You are now able to cancel your appointments via text message.
Simply send CANCEL to the number that will display in your reminder message.
Please ensure we have your up to date mobile number.
Please remember to cancel your appointment if you no longer need it, another patient could make use of it.
(click here for more details)
*** IMPORTANT CHANGES TO THESE COMMUNITY GROUPS ***
Carers Group. Seoncd Thursday of the month. 11.00 until 12:30. Community room . First floor, Craig Street.
'Are you a carer and sometimes feel alone and isolated? Pop along to our Carers' group and be welcomed to a friendly atmosphere to talk through any concerns you may have or just to talk. We are working with lots of organisations and our GP's to ensure support and information needs are met.'
Parent and Children Group. First and last Thursday of the month. 10:00 until 11.30. Community room first floor, Craig Street.
'A chance to make friends, play and have fun! Have a coffee and biscuits whilst the little ones interact, play and learn. We will be working alongside GP's and the health visiting team should you have any concerns.'
**NEW AND IMPORTANT**
Important changes from 1st April 2019 for Pregabalin and Gabapentin Medication (click here for further information)
Fear of flying advice and guidance (click here for details)
Make the right choice for YOU and YOUR NHS.
Choosing to self-care when you suffer from a minor illness can help you and the NHS. Compare the costs for the NHS.
(click here for details)
Your medicine cabinet
Be prepared for common ailments by keeping a well-stocked medicine cabinet at home.
IMPORTANT NOTICE - PRESCRIPTION AND ENQUIRY HATCH
With effect from the 1st September 2018 the Prescription and Enquiry Hatch will be closed between 1pm and 3pm each day
Citizens Advice Peterborough
Citizens Advice Peterborough are a charity that can provide free, confidential and impartial advice to your patients. Through our previous work with Boroughbury Medical Practice we have managed to see numerous patients, which has included helping people who have been left sofa surfing and living in their car to those who have been unknowingly suffering with domestic psychological abuse.
We are available to help with almost any matter, whether this be in relation to their housing situation, debts, benefits, employment rights or any other issue. We will look beyond the main issue to find all other cross cutting problems and underlying causes in order to help your patients resolve their problems, improve their wellbeing and prevent potential future issues.
(click here for details)
‘A guide to local NHS services’ HERE.
Apps for Apple and Android smartphones to help you use our online services
The SystmOnline app is available for Apple and Android devices. It can be downloaded free of charge from the relevant app store.
The app allows patients to manage any aspect of their healthcare all from one place. It offers much of the same functionality as the online service.
The app has extra functionality to the online service to promote patient responsibility for their care. This additional functionality includes:
- Adding appointments to the phone calendar and set reminders.
'BMC Privacy Notice' and 'How we use your records'
In line with the General Data Protection Regulations (GDPR) that comes into force 25 May 2018 we are publishing our ‘BMC Privacy Notice’ and a Patient Information notice on ‘How we use your medical records’. Please click on the URL link http://www.boroughburymedicalcentre.co.uk/info.aspx?p=20
We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.
We want to know if you need information in braille, large print or easy read. We want to know if you need a British Sign Language interpreter or advocate.
We want to know if we can support you to lipread or use a hearing aid or communication tool. Click the link for the form - http://www.boroughburymedicalcentre.co.uk/info.aspx?p=14