We are temporarily changing our appointment system from
Monday 3rd December to Friday 28th December
To help us manage the demand of winter illnesses
Increase the number of book on the day appointments
The number of pre-bookable appointments will
decrease during this period
We need to make sure you get the very best service from your Practice.
In order to do this you may be directed to see a highly trained member of the health care team rather than a Doctor. Please be assured that you will be able to see a Doctor if your issue cannot be dealt with by the team member for any reason.
All appointments can be booked by the following method
- Our automated telephone booking system
- On line or via the Systm online app – log in details are required. Please speak to a member of Patient Services
- By speaking to a member of our Patient Services Team – press option 3
Please remember to cancel your appointment
If you do not need your appointment someone else will
Regardless of what method you used to book your appointment you are able to check cancel or change your appointment using our automated 24 hr telephone system or through the on line system.
*** DON'T MISS OUT ON YOUR FLU VACCINATION ***
Don't worry if you have missed our walk-in flu clinics. You can still have the flu vaccination by making an appointment with one of our nursing team
If you are eligible for the Flu Jab you will have been sent an invite letter OR SMS.
(Please click to see the revised schedule and dates)
PLEASE REMEMBER TO ORDER YOUR MEDICATION IN TIME FOR CHRISTMAS
DON’T FORGET YOU CAN ORDER YOUR MEDICATION UP TO 14 DAYS BEFORE IT IS DUE TO AVOID ANY DELAY OVER THE HOLIDAY PERIOD.
IF YOU HAVE ANY CONCERNS REGARDING THE SUPPLY OF YOUR MEDICATION OVER THE FESTIVE PERIOD PLEASE SPEAK TO A MEMBER OF THE MEDICINES MANAGEMENT TEAM.
MERRY CHRISTMAS AND A HAPPY NEW YEAR FROM ALL AT BMC
(click here to see poster)
Make the right choice for YOU and YOUR NHS.
Choosing to self-care when you suffer from a minor illness can help you and the NHS. Compare the costs for the NHS.
(click here for details)
Your medicine cabinet
Be prepared for common ailments by keeping a well-stocked medicine cabinet at home.
IMPORTANT ANNOUCEMENT - GP CHANGES
We have some GP announcements as follows:
Dr Paul van den Bent - click here for announcement details
Dr Eranga Hayes - click here for announcement details
Dr Heather Watson - click here for announcement details
IMPORTANT NOTICE - PRESCRIPTION AND ENQUIRY HATCH
With effect from the 1st September 2018 the Prescription and Enquiry Hatch will be closed between 1pm and 3pm each day
Citizens Advice Peterborough
Citizens Advice Peterborough are a charity that can provide free, confidential and impartial advice to your patients. Through our previous work with Boroughbury Medical Practice we have managed to see numerous patients, which has included helping people who have been left sofa surfing and living in their car to those who have been unknowingly suffering with domestic psychological abuse.
We are available to help with almost any matter, whether this be in relation to their housing situation, debts, benefits, employment rights or any other issue. We will look beyond the main issue to find all other cross cutting problems and underlying causes in order to help your patients resolve their problems, improve their wellbeing and prevent potential future issues.
(click here for details)
‘A guide to local NHS services’ HERE.
Apps for Apple and Android smartphones to help you use our online services
The SystmOnline app is available for Apple and Android devices. It can be downloaded free of charge from the relevant app store.
The app allows patients to manage any aspect of their healthcare all from one place. It offers much of the same functionality as the online service.
The app has extra functionality to the online service to promote patient responsibility for their care. This additional functionality includes:
- Adding appointments to the phone calendar and set reminders.
'BMC Privacy Notice' and 'How we use your records'
In line with the General Data Protection Regulations (GDPR) that comes into force 25 May 2018 we are publishing our ‘BMC Privacy Notice’ and a Patient Information notice on ‘How we use your medical records’. Please click on the URL link http://www.boroughburymedicalcentre.co.uk/info.aspx?p=20
We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.
We want to know if you need information in braille, large print or easy read. We want to know if you need a British Sign Language interpreter or advocate.
We want to know if we can support you to lipread or use a hearing aid or communication tool. Click the link for the form - http://www.boroughburymedicalcentre.co.uk/info.aspx?p=14