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Coronavirus

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The current risk to the general public is moderate.

You can help too. 

Germs can live on some surfaces for hours. To protect yourself and others: 

- Always carry tissues with you and use them to catch your cough or sneeze. 
- Bin the tissue, and to kill the germs, wash your hands with soap and water, or use a sanitiser gel. 
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.

- If you have arrived back from an affected area within the last 14 days and develop symptoms of cough or fever or shortness of breath, you should immediately: 

-Stay indoors and avoid contact with other people as you would with the flu

- Call NHS 111 to inform them of your recent travel to the country

This is the best way to slow the spread of almost any germs, including Coronavirus. 

More information, including a list of the affected areas is available by logging onto  *gov.uk/coronavirus


If you are in need of medical assessment and cannot get through to our Practice, please use our DoctorLink assistant 
drlink

Boroughbury Medical Centre would like to invite you to join DoctorLink.

We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can access advice and appointments on line.

Registration is simple and you can register here: https://app.doctorlink.com/register 

For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink.

More information on DoctorLink


NEW WERRINGTON SURGERY

We are delighted to announce that our new Surgery is opening on 9th March 2020

Our new surgery is located just down the road from our old surgery and is located in the Werrington pharmacy building at 97 Church Street,

The Surgery is a brand new, purpose built space which will be a fresh and updated version of the original surgery and will give us much more space both inside and outside with more space for parking.

We look forward to seeing you there!


***CHANGES TO OUR TELEPHONE SYSTEM - EFFECTIVE FROM 4TH NOVEMBER 2019***

PLEASE CALL - 01733 307840 FOR:

Appointments

Prescriptions

Test results

General Enquiries

(Please note: lines 01733 907820 and 01733 571110 will be removed and no longer in service)

See link for more information.

Changes to our telephone system.docx


Please don’t be a DNA!

If you cannot make your appointment and you don't need it there is someone else who will, so please

CANCEL IT!

Did you know? 

A total of 1379 appointments were lost to patients who ‘did not attend’ or ‘cancel’ their appointments in Oct, Nov and Dec 2019. 

The total number of Doctor appointments lost to patients who did not attend ’ during these months was 

384

this is the equivalent of 10.6 days of Doctor time lost

  


Telephone System -- Please note all our calls are recorded for training and monitoring purposes


We gratefully acknowledge the Grant we have received from the Harry Cureton Charitable Trust in 2018, which has enabled us to purchase a Microsuction unit, Learning & Development for staff and a Hydraulic Couch so we can now offer a Microsuction Service to patients.


OUR LATEST CQC RATING

Take our FFT

(Site updated 18/02/2020)
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